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    Title :

    The role of critical incidents and involvement in transit satisfaction and loyalty


    Contributors:

    Published in:

    Transport policy ; 75 ; 57-69


    Publication date :

    2019-01-01


    Size :

    13 pages



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English


    Classification :

    DDC:    388



    The role of critical incidents and involvement in transit satisfaction and loyalty

    Allen, Jaime / Eboli, Laura / Forciniti, Carmen et al. | British Library Online Contents | 2019


    Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach

    Allen, Jaime / Eboli, Laura / Mazzulla, Gabriella et al. | Online Contents | 2018


    Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach

    Allen, Jaime / Eboli, Laura / Mazzulla, Gabriella et al. | Online Contents | 2018


    Transit incidents

    VEROSUB ELLIS M / HAJJ USAMA M / ANDRICH BRIAN et al. | European Patent Office | 2018

    Free access

    Transit Incidents

    VEROSUB ELLIS M / HAJJ USAMA M / ANDRICH BRIAN et al. | European Patent Office | 2016

    Free access