The time taken to get to the airport and the time spent in the airport terminal are two primary phases of an air passenger's journey. About 1300 departing air passengers were surveyed and individual passenger processing time at the check-in queues were collected at 5 different airports. Data shows that air passengers' pre-flight time, which is comprised of the ground travel time, processing time, and non-airport activity time, is about the same as their flight time. Passengers arrive at the terminal at suggested hours prior to departure. At the terminal, the time spent at the check-in counters as well as the security queues is not very high. It is the non-airport activity time that is a major portion of the pre-flight time. Data also suggests an inherent and high variability in the various elements of the passengers' pre-flight time.
Measuring Pre-Flight Travel Time in the Air Journey
29th International Air Transport Conference ; 2007 ; Irving, Texas, United States
Aviation ; 78-89
2007-08-17
Conference paper
Electronic Resource
English
Measuring Pre-Flight Travel Time in the Air Journey
British Library Conference Proceedings | 2007
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