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    Title :

    Wie dem Kunden gezielt geholfen wird - Fehlerabstellung im Service reduziert Gewaehrleistungskosten


    Additional title:

    Like the costumer purposefully one helps - error disconnection in service reduces guarantee costs.



    Published in:

    Qual.u.Zuverlaessigk. ; 52 , 4 ; 30-34


    Publication date :

    2007


    Size :

    5 pages


    Remarks:

    Qual.u.Zuverlaessigk.;52(2007)4 ;30-34


    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    German