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    Title :

    Total Customer Service:creating market damage of customer delight?, the magic of customer satisfaction


    Additional title:

    Total Customer Service:verlorene Maerkte oder begeisterte Kunden?, die Magie der Kundenzufriedenheit.


    Contributors:

    Publication date :

    1993


    Size :

    10 pages


    Remarks:

    Proc. 4th Renault-Volvo Symposium; 1993;TQM - Reinventing the enterprise


    Type of media :

    Miscellaneous


    Type of material :

    Print


    Language :

    English




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