Abstract Despite recent improvements, more attention needs to be paid to the design and management of those meeting places between two or more forms of travel which may be embraced by the term multi-modal passenger interchange. Whether changing trains or from train to plane, plane to coach, coach to ferry, metro to bus or from any of these to car or taxi, the process tends to be regarded as the rough rather than the smooth of travel. This article, drawing on examples mainly from London and southeast England, but partly from further afield, weighs some of the features and facilities which affect the interchanging passenger's experience.
Improving multi-modal passenger interchanges — an urgent need
Tourism Management ; 12 , 2 ; 97-100
1991-01-01
4 pages
Article (Journal)
Electronic Resource
English
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