The invention discloses a comprehensive subway service center facilitating passenger consultation. The comprehensive subway service center comprises a hardware system and a control system. By arranging the control system, the face of a consulting passenger can be recognized through the shooting module during use, recognized data is transmitted to the processing module, and the data transmission module is connected with an external ticketing system and the like; the bus-taking information, the station position and the route guiding information of the passenger can be completely displayed on the display screen, at the moment, the consulting passenger can know various information about bus-taking according to the information on the display screen, and other information can be known through touch operation on the display screen, so that the passengers can conveniently and rapidly know the bus-taking information. And the device can collect voice of passengers through a voice collection module, and then answers questions through background service personnel, so that comprehensive information consultation operation can be realized. The method has the advantages of being convenient for multi-point large-range distribution, comprehensive in consultation and good in effect.

    本发明公开了一种便于乘客咨询的全方面地铁服务中心,包括硬件系统和控制系统。本发明通过设置有控制系统,在使用时通过拍摄模块可以实现对咨询乘客的面部进行识别,识别的数据传输到处理模块并通过数据传输模块与外部票务等系统连接,可以将乘客的乘车信息、站点位置和线路指引信息完全的在显示屏上显示出来,此时咨询乘客可以根据显示屏上的信息将关于其乘车的各项信息进行了解,并且通过对显示屏进行触摸操作,可以对其它信息进行了解,并可以通过声音收集模块实现本装置对乘客语音的收集,然后通过后台服务人员对问题进行回答,可以实现全方面的信息咨询操作。本发明具有便于多点位大范围分布和咨询全面且效果好的优点。


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    Title :

    Comprehensive subway service center convenient for passenger consultation


    Additional title:

    一种便于乘客咨询的全方面地铁服务中心


    Contributors:
    LI QIANRU (author) / JIANG FAN (author)

    Publication date :

    2023-10-24


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Chinese


    Classification :

    IPC:    G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS



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