PROBLEM TO BE SOLVED: To provide a vehicle dispatch processing system with which it is possible to build awareness so that vehicle crew returns a response to a vehicle dispatch instruction quickly.SOLUTION: A management center 101 includes a score management unit 301 for managing a score for each vehicle crew that indicates evaluation of the crew, and adding to the score of a vehicle crew who returns a positive response while subtracting from the score of a vehicle crew who returns a negative response, selecting a candidate vehicle to be dispatched next in accordance with the score of each crew. A mobile station comprises a display unit for displaying a received vehicle dispatch instruction and an operation unit for accepting operation to acknowledge or deny a vehicle dispatch instruction from a crew, transmitting, when sending a positive response, a vehicle dispatch response time till an acknowledge operation is accepted after a vehicle dispatch instruction is displayed. The score management unit 301 increases added points to a crew who returns a positive response in correspondence to a decrease in vehicle dispatch response time.SELECTED DRAWING: Figure 7
【課題】車両の乗務員が配車指示に対して速やかに応答を返すように意識づけることが可能な配車処理システムを提供する。【解決手段】管理センタ101は、車両の乗務員毎に該乗務員の評価を示す点数を管理し、了解応答を返した車両の乗務員の点数を加算する一方で、拒否応答を返した車両又は無応答の車両の乗務員の点数を減算する点数管理部301を備え、乗務員毎の点数に応じて次回の配車候補の車両を選定する。移動局は、受信した配車指示を表示する表示部と、配車指示を了解又は拒否する操作を乗務員から受け付ける操作部とを備え、了解応答を送信する場合に、配車指示を表示してから了解操作を受け付けるまでの配車応答時間を送信する。点数管理部301は、了解応答を返した乗務員に対する加点を、配車応答時間が短いほど大きくする。【選択図】図7
VEHICLE DISPATCH PROCESSING SYSTEM
配車処理システム
2017-08-10
Patent
Electronic Resource
Japanese
IPC: | G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES / G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS |
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