To provide a driver evaluation device which attains improvement in the willingness of a driver with respect to customer services, a driver evaluation program, a daily operation report generation method and a daily operation report.SOLUTION: During stop of a vehicle, on the basis of the time in which at least one of opening/closing of a door, operation of a taxi meter 24 and use of a microphone 22 is executed, a customer service determination section 104 determines a customer service period in which the driver is under customer services. On the basis of image data imaging the face of the driver acquired during the customer service period determined by the customer service determination section 104, a smile determination section 102 determines a smiling level of the driver during the customer services.SELECTED DRAWING: Figure 1

    【課題】ドライバの接客に対する意欲向上を図ったドライバ評価装置、ドライバ評価プログラム、運行日報生成方法及び運行日報、を提供する。【解決手段】接客判定部104が、車両の停車中において、ドアの開閉、タクシーメータ24の操作、マイク22の使用の少なくとも1つが行われた時刻に基づいて、ドライバが接客中である接客期間を判定する。笑顔判定部102が、接客判定部104により判定された接客期間中に取得したドライバの顔を撮影した画像データに基づいて、接客中のドライバの笑顔度を判定する。【選択図】図1


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    Title :

    DRIVER EVALUATION DEVICE, DRIVER EVALUATION PROGRAM, DAILY OPERATION REPORT GENERATION METHOD AND DAILY OPERATION REPORT


    Additional title:

    ドライバ評価装置、ドライバ評価プログラム、運行日報生成方法及び運行日報


    Contributors:

    Publication date :

    2022-05-30


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Japanese


    Classification :

    IPC:    G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS / G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES / G06T Bilddatenverarbeitung oder Bilddatenerzeugung allgemein , IMAGE DATA PROCESSING OR GENERATION, IN GENERAL



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