An online shopping concierge system identifies a set of delivery orders and a set of delivery agents associated with a location. The system allocates the orders among the agents, each agent being allocated at least one order. The system obtains agent progress data describing travel progress of the agents to the location, and order preparation progress data describing progress of preparing the orders for delivery. The system periodically updates the allocation of the orders among the agents based on the agent progress data and the order preparation progress data. This involves re-allocating at least one order to a different delivery agent. When a first agent arrives at the location, the system assigns to the first agent the orders allocated to the first agent. The system then removes the first agent from the set of available delivery agents, and removes the assigned delivery orders from the set of delivery orders.


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    Title :

    Optimizing task assignments in a delivery system


    Contributors:

    Publication date :

    2023-02-14


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    English


    Classification :

    IPC:    G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS / B65G TRANSPORT OR STORAGE DEVICES, e.g. CONVEYORS FOR LOADING OR TIPPING, SHOP CONVEYOR SYSTEMS OR PNEUMATIC TUBE CONVEYORS , Transport- oder Lagervorrichtungen, z.B. Förderer zum Laden oder Abladen / G01C Messen von Entfernungen, Höhen, Neigungen oder Richtungen , MEASURING DISTANCES, LEVELS OR BEARINGS / G05D SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES , Systeme zum Steuern oder Regeln nichtelektrischer veränderlicher Größen / G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES



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