This guide is designed to help commercial passenger service airports of all sizes to develop, continually evaluate, and update their contingency plans for procedures pertaining to irregular operations (IROPS) that may cause significant disruptions to customers. This guidebook is designed to assist aviation system partners in enhancing their response to customer care during a broad array of IROPS conditions and includes step-by-step templates for the preparation of contingency plans that include necessary communications, collaboration, and coordination to address customer needs.


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    Title :

    Guidebook for Airport Irregular Operations (IROPS) Contingency Planning. Airport Cooperative Research Program (ACRP) Report 65


    Contributors:
    J. M. Nash (author) / R. Agnew (author) / S. A. D. Ward (author) / R. A. Massey (author) / T. Callister (author)

    Publication date :

    2012


    Size :

    261 pages


    Type of media :

    Report


    Type of material :

    No indication


    Language :

    English