The purpose of the Handbook is to assist demand-responsive providers in making their decisions about automating administrative and operating functions by helping them select, acquire, and implement software. Additionally, it is intended to assist the process of incorporating other automated technologies into DRT to realize the promise of current technologies for improving the operations of DRT. The material in this Handbook focuses on software that performs the operations functions necessary to offer demand-responsive services. Software that performs the following operations functions is included. Eligibility determination--verifying the eligibility of the person requesting the service; Trip reservation--taking the passenger's call, verifying eligibility, recording the date and time of the trip requested; Service scheduling--determining a pickup time for the passenger and conveying that information to the passenger; Vehicle dispatching--assigning a sequence of trip requests and times to a driver/vehicle combination; Vehicle routing--providing the precise street routing to driver/vehicle; and Reporting--collecting, process, and documenting the operational information required to manage the system to report to those having oversight responsibility.


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    Metropolitan Transit Agency's Experience Operating General-Public Demand-Responsive Transit

    Becker, Jeff / Teal, Roger / Mossige, Rebecca | Transportation Research Record | 2013



    Capacity Analysis of Demand-Responsive Transit Systems

    National Research Council (U.S.) | British Library Conference Proceedings | 2005



    Suburban Demand Responsive Transit Service With Rental Vehicles

    Zhang, Li / Chen, Tingting / Yu, Bin et al. | IEEE | 2021