Cover Story - Keeping the Customer Satisfied - How are Customer Services defined by the ocean carriers and how do they go about providing them? A look at what some of the major players within the shipping and transportation industry are doing to keep their customer happy.
Containerisation international ; 31 , 10 ; 39-44
1998
Article (Journal)
English
BKL: | 83.72 Verkehrswirtschaft |
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