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    Title :

    Cover Story - Keeping the Customer Satisfied - How are Customer Services defined by the ocean carriers and how do they go about providing them? A look at what some of the major players within the shipping and transportation industry are doing to keep their customer happy.


    Published in:

    Publication date :

    1998



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English



    Classification :

    BKL:    83.72 Verkehrswirtschaft