The Process of Learning is a new series of performance-based skills programs for automotive personnel. It replaces traditional classroom instruction with a dynamic, practical, and proven effective alternative. This innovative series was developed by DAS, Inc. in cooperation with Sears, Roebuck and Co. It now provides some 30,000 Sears automotive service employees with an attractive, ongoing program designed to maximize the way adults learn.The new process reflects a commitment to human performance technology, which depends on: The advantages to automotive service technicians include the knowledge, experience, and confidence to perform well with minimum stress. The technicians also gain a clearly defined career ladder related to personal achievement. The advantages to Sears include improved productivity, increased sales, and cost savings.


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    Title :

    Performanced Based Technician Training: A National Program


    Additional title:

    Sae Technical Papers


    Contributors:

    Conference:

    International Congress & Exposition ; 1992



    Publication date :

    1992-02-01




    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




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