As automotive technology becomes more sophisticated the ability to troubleshoot and identify a malfunction becomes a more difficult and complex task, particularly without the assistance of specialised tools. A car manufacturer with the facility to identify and diagnose a malfunction before direct contact from the customer and possibly before the customer becomes aware that a problem exists would have a real competitive advantage in the market place. This paper proposes an architecture that may make this a reality. The architecture enables diagnostic information to be sent to a Case Based Reasoning (CBR) tool at the manufacturers premises when the car enters a hotspot (WI-FI enabled location). The CBR tool subsequently reviews diagnostic information to determine if a malfunction has occurred. If a malfunction is identified the customer is informed of the problem and is prompted to bring the car to a garage. Once the car is in the garage, the CBR tool views the diagnostic information and attempts to find a matching problem and associated solution, called a case. The solution section of the case will be outputted to the motor technician, which should result in a speedier service. The CBR will grow more efficient and effective over time as it collects more cases and calculates the accuracy of the established solutions.
Wireless Gateway for Intelligent Diagnostics
Sae Technical Papers
SAE 2005 World Congress & Exhibition ; 2005
2005-04-11
Conference paper
English
2005-01-1433 Wireless Gateway for Intelligent Diagnostics
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