Abstract The current research discusses transparency as a means to enable trust of automated systems. Commercial pilots (N = 13) interacted with an automated aid for emergency landings. The automated aid provided decision support during a complex task where pilots were instructed to land several aircraft simultaneously. Three transparency conditions were used to examine the impact of transparency on pilot’s trust of the tool. The conditions were: baseline (i.e., the existing tool interface), value (where the tool provided a numeric value for the likely success of a particular airport for that aircraft), and logic (where the tool provided the rationale for the recommendation). Trust was highest in the logic condition, which is consistent with prior studies in this area. Implications for design are discussed in terms of promoting understanding of the rationale for automated recommendations.


    Access

    Check access

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Shaping Trust Through Transparent Design: Theoretical and Experimental Guidelines


    Contributors:


    Publication date :

    2016-07-02


    Size :

    10 pages





    Type of media :

    Article/Chapter (Book)


    Type of material :

    Electronic Resource


    Language :

    English




    Shaping Affective Trust in Automated Vehicles: The Interplay of Initial Trust, Gender, and Biophilic Design

    Mosaferchi, Saeedeh / Riener, Andreas / Najafi-Ghobadi, Khadijeh et al. | IEEE | 2025



    Aerodynamic Design Guidelines of Aircraft Dorsal Fin Through Numerical and Experimental Analyses (AIAA 2016-4330)

    Nicolosi, Fabrizio / Ciliberti, Danilo / Della Vecchia, Pierluigi et al. | British Library Conference Proceedings | 2016


    The influence of injection rate shaping on diesel fuel sprays - an experimental and theoretical analysis

    Winklhofer, E. / Ahmadi-Befrui, B. / Wiesler, B. et al. | Tema Archive | 1991


    Injector Design Guidelines

    Ingenito, Antonella | Springer Verlag | 2021