This research examines the idea of developing a logistics service platform. The innovation factor is the creation of the platform utilizing the cooperation of all necessary stakeholders like the associated cooperation of various logistics service providers, customers, and a regional logistics service provider. The aim is to reduce traffic flows within regional traffic systems since only one regional logistics service provider is responsible for the inner-city delivery. In addition, the delivery should be carried out with cargo bicycles to utilize an environmental and climate-friendly delivery service. With the help of a SusCRM approach, the customers and service providers are to be sensitized to minimize the environmental impact. The interplay of all these components should help to make inner-city delivery more sustainable.
Platform Sustainable Last-Mile-Logistics—One for ALL (14ALL)
Progress in IS
2019-10-31
12 pages
Article/Chapter (Book)
Electronic Resource
English
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