This research examines the idea of developing a logistics service platform. The innovation factor is the creation of the platform utilizing the cooperation of all necessary stakeholders like the associated cooperation of various logistics service providers, customers, and a regional logistics service provider. The aim is to reduce traffic flows within regional traffic systems since only one regional logistics service provider is responsible for the inner-city delivery. In addition, the delivery should be carried out with cargo bicycles to utilize an environmental and climate-friendly delivery service. With the help of a SusCRM approach, the customers and service providers are to be sensitized to minimize the environmental impact. The interplay of all these components should help to make inner-city delivery more sustainable.


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    Title :

    Platform Sustainable Last-Mile-Logistics—One for ALL (14ALL)


    Additional title:

    Progress in IS




    Publication date :

    2019-10-31


    Size :

    12 pages





    Type of media :

    Article/Chapter (Book)


    Type of material :

    Electronic Resource


    Language :

    English




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