E-business leads some changes in urban freight transport, due to an higher level of demand for goods and services, sport network. A key logistical problem of e-commerce is the delivery on the last step and is known as the problem of the last mile delivery (LMD). In this context, the chapter presents the results of a study carried out in Ukraine where e-shoppers (consumers) were interviewed. The dependences of the method of purchasing and receiving goods from customer socio-economic data have been pointed out. Then, the indications for defining solutions to optimize the deliveries in terms of transport operators, receivers and collectivity costs have been obtained.


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    Title :

    Optimizing Last Mile Delivering Through the Analysis of Shoppers’ Behaviour


    Additional title:

    Lect. Notes in Networks, Syst.




    Publication date :

    2021-06-11


    Size :

    19 pages





    Type of media :

    Article/Chapter (Book)


    Type of material :

    Electronic Resource


    Language :

    English




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