With the rapid development of urban rail transit, the phenomenon of outburst passenger flows flocking to stations is occurring much more frequently. This paper studies the optimal frequency of information service from the perspective of passengers. Firstly, we obtain the research data by questionnaire and put forward the influence factors of passenger satisfaction under outburst mass passenger flow. Then we use survey data to screen them by SPSS software and further determined the effective influence factors. To determine the specific relationship between information service frequency and passenger satisfaction, questionnaire data is used to curve each factor and comprehensively consider these factors to establish a combined optimization satisfaction model. Finally, the optimal information service frequency per hour is determined by the model solution.


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    Title :

    Information Service Frequency of Urban Rail Transit Based on Passenger Satisfaction


    Additional title:

    Lect. Notes Electrical Eng.


    Contributors:
    Qin, Yong (editor) / Jia, Limin (editor) / Liu, Baoming (editor) / Liu, Zhigang (editor) / Diao, Lijun (editor) / An, Min (editor) / Li, Bei (author) / Zhou, Huijuan (author) / Liu, Yu (author)

    Conference:

    International Conference on Electrical and Information Technologies for Rail Transportation ; 2019 ; Qingdao, China October 25, 2019 - October 27, 2019



    Publication date :

    2020-04-04


    Size :

    10 pages





    Type of media :

    Article/Chapter (Book)


    Type of material :

    Electronic Resource


    Language :

    English




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