The goal of this work is to utilize a simulation model to reduce waiting times before examinations in emergency departments. Different types of arrivals to an emergency department, basic processes, and possible queues are explained. The implementation is conducted in the Rockwell Arena software and some related details are provided. The validity of the simulation model is demonstrated. Then scenarios are developed based on limited boosting of resources to reduce waiting times. It is analyzed how waiting times can be reduced. Also, it is discussed that which resources should be increased for this aim. The Process Analyzer software is used for the analysis of the scenarios, whose details are given. It is also analyzed how the utilization rate of resources changes in scenarios. Data from the literature are used for experimental results. Since the analyzes are based on generalizable approaches, they can be applied in similar emergency departments. The results show that with a reasonable increase in resources, it is possible to significantly reduce waiting times. The implications that may be useful in the management of emergency departments are presented.


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    Title :

    A Simulation-Based Approach to Reduce Waiting Times in Emergency Departments


    Additional title:

    Lect.Notes Mechanical Engineering



    Conference:

    International Conference Innovation in Engineering ; 2022 ; Minho, Portugal June 28, 2022 - June 30, 2022



    Publication date :

    2022-06-21


    Size :

    13 pages





    Type of media :

    Article/Chapter (Book)


    Type of material :

    Electronic Resource


    Language :

    English




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