An evaluation study of the Smart Traveler Automated Ridematching Service is reported. This advanced traveler information system (ATIS) demonstration used a fully automated Touch-Tone telephone system to offer real-time ride matching service for just 1 day or for conventional carpool arrangements. An innovative feature was an automated messaging system in which a computer was used to dial up and leave recorded messages with potential matches. The system failed to perform as intended, and problems were experienced with the generation of computer-based reports for monitoring purposes. The demonstration revealed a low level of use and a mismatch with the needs of the market. Lessons are drawn for future ATIS initiatives.


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    Title :

    Smart Traveler Automated Ridematching Service Lessons Learned for Future ATIS Initiatives


    Additional title:

    Transportation Research Record: Journal of the Transportation Research Board


    Contributors:


    Publication date :

    1996-01-01




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    English



    Smart Traveler Automated Ridematching Service Lessons Learned for Future ATIS Initiatives

    Golob, J. M. / Giuliano, G. / National Research Council; Transportation Research Board | British Library Conference Proceedings | 1996


    Smart Traveler Automated Ridematching Service Lessons Learned for Future ATIS Initiatives

    Golob, Jacqueline / Giuliano, Genevieve | Transportation Research Record | 1996




    Advanced Traveler Information Systems (ATIS)

    Rillings, J. H. / IVHS America | British Library Conference Proceedings | 1992