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    Title :

    Customer Satisfaction Measurement "Reality" (Summary)



    Conference:

    24th Annual conference, Expanding responsibilities: a blueprint for the travel industry ; 1993 ; Whistler; Canada



    Publication date :

    1993-01-01


    Size :

    293 pages


    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




    Customer Satisfaction Measurement "Theory" (Summary)

    Matthes, J. / Travel and Tourism Research Association | British Library Conference Proceedings | 1993


    Customer Satisfaction Measurement "Practice" (Summary)

    Bell, R. A. / Travel and Tourism Research Association | British Library Conference Proceedings | 1993


    Customer Satisfaction: The New Reality

    Lovell, William W. | SAE Technical Papers | 1983



    Customer satisfaction

    Emerald Group Publishing | 1998