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    Title :

    Equipment Infrastructure Needs for Customer Satisfaction and Operational Improvement



    Conference:

    Conference, Railroad freight transportation research needs ; 1993 ; Bethesda; MD



    Publication date :

    1994-01-01


    Size :

    5 pages


    Remarks:

    See also 6413.350F PB95-148227 for same papers on fiche




    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




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    Annual Assessment of Customer Needs and Satisfaction

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    Analysis on information provision needs using Customer Satisfaction Indices

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    Customer satisfaction

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    Saito, M. / International Railway Congress Association / International Union of Railways (UIC) et al. | British Library Conference Proceedings | 2001