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    Title :

    Using a Web-Based Longitudinal Panel to Measure Customer Satisfaction


    Contributors:

    Conference:

    Annual meeting; 83rd, National Research Council; Transportation Research Board; Transit: planning and development, management and performance, marketing and fare policy, and capacity and quality of service ; 2004 ; Washington, DC



    Publication date :

    2004-01-01


    Size :

    11 pages




    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




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