PROBLEM TO BE SOLVED: To immediately make arrangements for maintenance persons to head for accident sites to cope with elevator accidents even when a lot of enquiries on elevator accidents flock to a monitoring center.SOLUTION: A failure management device 62 provided in a monitoring center 22 includes: an urgency determination part 62a which determines the urgency of an elevator accident received by an IVR device 61; and an e-mail transmission part 62b which transmits an e-mail to a terminal device of a maintenance person to request him/her to head for the accident site according to the urgency of the elevator accident.SELECTED DRAWING: Figure 5
【課題】監視センタにエレベータ事故に関する問い合わせが集中した場合でも保守員を事故現場に迅速に手配して対処する。【解決手段】監視センタ22に設けられた故障管理装置62は、IVR装置61によって受け付けたエレベータ事故の緊急性を判断する緊急性判断部62aと、エレベータ事故の緊急性に応じて保守員が持つ端末装置に電子メールを送信して、事故現場への出動を要請するメール送信部62bとを備える。【選択図】 図5
ELEVATOR REMOTE MONITORING SYSTEM AND TERMINAL DEVICE
エレベータの遠隔監視システム及び端末装置
30.05.2016
Patent
Elektronische Ressource
Japanisch
IPC: | B66B Aufzüge , ELEVATORS |
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