A team of human factors specialists analyzed the performance of watchstanders in the U.S. Coast Guard Vessel Traffic Center at Houston, TX. Data collected included copies of the center's forms and logs, records of watchstander activities for a total of fifteen hours of observation, timed measurements of typical watchstander activities and computer delays, records of twelve in-depth interviews with center personnel, stress questionnaires administered to nine watchstanders, and photographs of equipment and workspace layout. Analysis of the data yielded tentative models of time utilization and the relationship of activity to traffic load and sixteen suggestions for improving operations. (Author)
Houston-Galveston Vessel Traffic Service Watchstander Analysis
1978
64 pages
Report
Keine Angabe
Englisch
Personnel Management, Labor Relations & Manpower , Marine & Waterway Transportation , Vessel traffic systems , Job analysis , Human factors engineering , Coast Guard research , Performance(Human) , Stress(Psychology) , Morale , Questionnaires , Surveillance , Display systems , Television display systems , Water traffic , Shipping , Texas , Operators(Personnel) , Watch(Duty) , Fatigue(Physiology) , Marine transportation , Marine safety equipment , Computers , Watchstanders
HOUSTON/GALVESTON CHANNEL DESIGN
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